Up & Arrow assists organizations in aligning people and processes with corporate and business unit stratagems. We provide management consultation. Our consulting services supply customers with valuable inputs enabling them to utilize this knowledge for improved decision making. Our sound and actionable advices are based on extensive management experiences that will present our clients with the practical toolkits to aid them in facing their business challenges. Our consulting services include:

Competency Mapping:

Designing integrated comprehensive competency profiling systems that help companies identify capabilities required to achieve desired business results and secure future growth

Crafting Job Descriptions:

Creating detailed job descriptions for different functions and layers with in your organization based on desired Key Result Areas (KRAs) per job.

Performance Evaluation:

• Establishing Key Result Areas (KRA)
• Establishing Key Performance Indicators (KPI) for differing job categories
• Constructing performance appraisal systems

Process Improvement:

• Advising organizations on best management practices
• Coaching management on methodologies for improving workforce morale
• Supporting organizations in process improvement and adoption of best practices
• Organizational restructuring for organizational development and operational productivity

Market Intelligence:

• Awareness creation for unforeseeable market forces
• Designing market research and customer satisfaction surveys
• SWOT and PESTEL analysis to determine business opportunities in relevant markets